Booking & Service Terms
These terms summarize the rules currently used for bookings made with Andey’s Beachside.
1. Booking and payment
Appointments are scheduled through the online Acuity scheduler. Full payment is due when booking unless the scheduling page clearly states otherwise for a particular service. A booking is reserved when the scheduling and payment flow is completed and a booking confirmation is issued.
2. Cancellation, rescheduling, and refunds
Requests to cancel or reschedule should be made at least 24 hours before the scheduled start time. Inside 24 hours, the customer must contact Andey directly at 562.280.5469. A request submitted inside that 24-hour window does not automatically qualify for a refund.
The website refund form creates a refund request only. It does not automatically return money. Approved refunds are processed through the connected payment system.
3. Pet sitting and dog walking
Pet care may include dog walking, drop-in visits, extended pet sitting, or overnight pet sitting depending on the selected service and availability.
Customers must provide accurate instructions for feeding, medications, leash or harness use, access, behavior concerns, emergency contacts, and veterinarian information when relevant. Known aggression, bite history, escape risk, or other safety concerns must be disclosed before service.
Dogs must have secure walking equipment. Andey may decline or end a pet-care service if conditions are unsafe for the pet, sitter, or public.
4. Babysitting
Babysitting is priced at $25 per hour for one child, with a two-hour minimum. The rate increases by $10 per hour for each additional child. For example: two children are $35/hour, three children are $45/hour, and four children are $55/hour. Available booking lengths and times are shown in the live scheduler.
5. Travel buffer
A 30-minute travel buffer is protected after each appointment to allow travel between families. The travel buffer is not billed to the customer.
6. Service information and safety details
The person arranging the service should provide accurate contact, location, child or pet, allergy, medical, safety, behavior, medication, access, and care information that is relevant to the appointment. Please update Andey if important information changes before the service begins.
7. Service area and availability
Services are offered throughout the stated 30A and South Walton service area and are subject to Andey’s actual availability. The scheduling page controls the appointment times currently available to book.
8. Third-party booking and payment services
The website uses Acuity Scheduling for appointment scheduling and Stripe for payment processing. Those providers may apply their own technical terms and privacy practices to their services.
9. Website use
The booking and contact tools are intended for parents, guardians, and other adults arranging services. Please do not misuse the forms, attempt to interfere with the scheduling system, or submit false booking or refund information.
10. Updates
These terms may be updated as services or booking practices change. The terms shown at the time of booking should be reviewed before completing an appointment request or payment.
11. Contact
Questions about a booking or these terms can be sent through the website contact form or by calling/texting 562.280.5469.
Note: These website terms are written to clearly communicate the business rules currently provided for Andey’s Beachside. For legal advice about waivers, liability language, insurance requirements, or Florida-specific childcare or pet-care obligations, the business should use a qualified Florida attorney.